Optum Pay Login for Health Payment Services & Enrollment

(Last Updated On: August 13, 2023)

This article is all about the Optum Provider login Guide for your Optum healthcare account. You will get all important details for Enrollment, Optum Health Payment Services, Remittance, Contact Details and many more. So, if you want to grab the required details for this topic, just stay tune with this website.

About Optum Pay Provider Login

Optum Pay Login for Health Payment Services & Enrollment

Optum Pay Login is given by Optum Financial and its Optum Bank®, Inc. Optum Bank®, Inc, is a member of the FDIC. Optum Pay provider is available for UnitedHealthcare Commercial, UnitedHealthcare Medicare Solutions, UnitedHealthcare Oxford, and UnitedHealthcare Community Plan.

A few months before, for enhancing their payment management system, Optum Pay Provider added a premium version, charging providers 5% for a detailed explanation of benefits. They did lots of changes in their basic version. In its free basic version, Optum has included many of the premium features. Optum Pay Provider did this because they received national complaints from clinical social workers and chapters. You should know the differences between the premium and basic versions, and for knowing this, you need to go through this article.

Optum Behavioral Health i.e., Express Access is a network of credentialed professionals. These professionals agree to provide initial appointments to clients within five days of their request. You can easily find Express Access Providers with the help of the provider directory with a single click.

Optum Pay Is A Very Safe Transaction

Now with the help of health plans, claims payments with an added layer of securities made via electronic funds transfer can be deposited directly into your designated bank. It can drastically shorten your revenue cycle. It has the potential to significantly shorten your revenue cycle.

Now, you can do more things with more time by getting paid five to seven days faster than paper checks you get in the mail. And, it helps you to grow your practice. Now an Optum Financial card is also added by the Optum Financial flexible spending accounts (FSA) or health reimbursement arrangements (HRA).

Sign up for Optum Pay

You don’t need to waste lots of time or money. In addition, you don’t need to wait longer for payment in Optum Healthcare. Hurry up, for getting Optum Services, you need to sign up. Earlier, Optum Services was known as Electronic Payments & Statements (EPS).

Optum Pay Sign Up Process

  • First, you need to log in to the enroll page.
  • Then, you have to click the “Enroll Now” button.
  • Now, you should read the terms carefully.
  • After that, you need to click “Continue”
  • Now, you need to click choose 2 boxes.
  • Then you will be asked to enter your TIN or EIN.
  • Lastly, you have to click the “I’m not a robot” and the “Continue” button.

All Important Requirements Before Login

  • Completed W9
  • The names of one or two people in your practice who can help you in managing and monitor your account
  • Details about your practice such as name, phone number, and email address
  • You will also be asked for your bank details such as routing number (RTN), account number, account type, and a validated check or bank letter to register for direct deposit.

How to Login at Optum Pay Provider Portal?

Optum Pay Login Process

  • First, you need to visit the page myservices.optumhealthpaymentservices.com.
  • Then, you need to “Sign in” blue button.
  • Now, you have to enter “One Health care ID or email address” and Password.
  • After that, you have to click the “Sign in” button.

And if you don’t remember your ID or password, then you need to click the “Forgot One Healthcare ID” or “Forgot Password” link which is located below the login box and you also have to follow the instructions.

Details You Need for UnitedHealthcare Financial Access

You have two options to get the financial details regarding UnitedHealthcare:

Basic Optum Pay login Provider portal access – Basic portal is totally free for the users.

  • This is the simple basic portal. And it is available to all health care professionals and facilities enrolling in the Automated Clearing House (ACH)/Direct Deposit
  • Beginning May 22, 2021, basic access includes unlimited users
  • You can get online access to download PRAs as well as access to 835 files for each payment processed
  • You can get access to payment data for up to 13 months
  • You can get payment Emails and Remittance Notification Emails as well
  • With the help of this portal, you are able to connect to a third-party billing service

Premium portal access – Premium Version of Optum pay provider charges 0.5% per payment. Under this portal, all the features of the basic portal access are included and additional features are added as well.

  • Even better practice management features allow you to identify and sort through new payments, payments pending reconciliation, and payments fully reconciled
  • You are allowed to access data aggregation tools, eliminating the need to download individual data files
  • You can also extend claim payment data which indicates the number of claims consolidated into one payment

Premium access invoices are sent monthly for the previous month’s payment activity.

  1. For example, with the help of ACH, for payments deposited in March, you will be billed in early April for the 0.5% fee per payment
  2. Fees are limited to $2,000 per tax identification number (TIN) per accounting period.
  3. Fees are only charged for amounts greater than $10 per month and do not apply if the amount is less than $10.

Currently, existing admins only subscribe the premium access. The existing admins are linked to an organization’s tax ID number or can make decisions for a TIN. Premium access is provided at no additional cost to providers and facilities that accept virtual card payments.

Select Your Preferred Electronic Payment Method

You have two options to get claim payments electronically for most UnitedHealthcare claims:

Virtual Card Payment (VCP)

How to get claim payments via Virtual Card Payment(VCP)?

  • First, you need to log in to the VCP.
  • Now, you will get your virtual card number(s) in the mail together with transfers
  • Then, you have to redeem the payment using the standard “Card Not Present” transaction on your credit card terminal (enter the exact dollar amount, 3-digit CVC, and expiration date)


  • Credit card processing fees apply (check with your retailer)
  • Get payments and transfers five to seven days faster than with paper
  • Reduced risk of lost, misdirected, and stolen checks
  • Fees for safe deposit boxes may be eliminated
  • You will be given a unique card number for each payer from whom you receive payments

Automated Clearing House (ACH) or Direct Deposit

How to get claim payments via Automated Clearing House(ACH) or Direct Deposit

  • First, you have to log in to the Optum Pay
  • Then, you have to choose ACH Direct Deposit
  • Now, you need to select the premium tier for a small fee or the basic tier for free
  • When payments are made through the payment portal, you can get email notifications


  • The premium service has a 0.5% fee per payment**
  • Get payments and transfers five to seven days faster than with paper
  • Checks are less likely to be lost, misdirected, or stolen
  • Safe deposit box fees may be overlooked
  • The funds will be deposited directly into the account(s) you specify
  • Based on the NPI and/or the payer, payments and transfers can be separated

Lots of healthcare professionals who are working with Medicare Advantage and also commercial members have already been told to choose their preferred method of electric payments.

Final Words

We hope that you will like this article. We have tried to cover all the details for the Optum Pay Provider. Please read this article to know about Optum Pay Provider Login, its benefits, how to Sign up for Optum Pay today, and how to login into Optum Pay Provider.

If you still have any issues or feedback, please share with us through the comment section below and also visit my site: TheLoginSurvey.com


What is Optum Pay Portal?

Optum Pay accelerates claim payments to your organization while developing processing accuracy, along with allowing you to reconcile claim payments faster and reduce administrative work for your organization.

Is Optum the same as UHC?

Within UnitedHealth Group, Optum and UnitedHealthcare are two distinct business platforms. And this partnership offers numerous health services and benefits.

How do I sign up for Optum Pay?

The sign-up process clears you if your organization should use ACH (direct deposit) or Virtual Card Payments (VCP) based on the Payer offering. Some of the details you have designated i.e., Name of the organization, mailing address, tax identification number (TIN) Contact information for the Optum Pay contacts. And for the ACH option, you need financial details.

What distinguishes Optum from United Healthcare?

Optum is a healthcare behemoth that profits from parent company UnitedHealth Group by owning nearly every payer and over 5,000 hospitals. It collaborates with about 300 health plans, including UnitedHealthcare, the insurance division of UnitedHealth Group.

How long does Optum take to pay?

After the completion of the sign-up method, 7-10 days of Payments usually start.

What is the Optum Pay provider Phone Number to Contact Customer Support?

Optum Pay customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

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